Terms & Conditions

Framed Flies hope that our customers are completely satisfied with the products and service that we provide. However in the rare event that your product doesn't meet our high standards of quality, Framed Flies offer a 100% no quibble, returns and refund guarantee

Return your purchase to us, unused and as new with the original packaging, within 30 days of receipt.

Your purchase should be returned to

Framed Flies, Redwood, Bendarroch Road, Ottery St Mary, Devon EX11 1JY.

You can also email us at: framed.flies1@gmail.com if you need any assistance with your return.

We recommend you use recorded Royal Mail, special delivery or courier as we cannot be held responsible for non-arrival of goods.

You are responsible for return postage costs to us and the goods must be in an unused and as new condition. For goods being returned for reasons other than the items being faulty, we will deduct our original postage costs from any refund made


To protect your financial security, we are only able to accept payments online from our website by Credit or Debit card, we are unable to accept cheques.

All payments on our website are processed securely.

We Accept all major credit and debit cards.

We do not store payment details from you on our website or server.